Lost & Found

Left luggage and articles conditions can be requested to our Lost & Found Office:

SADEM - Lost & Found Office

phone: +39 011. 3000.611  
opening time: Monday-Friday 9.00-12.00 / 15.00-17.00  

Sadem will make a reasonable effort to contact the owner; in any case, the property will be kept for the maximum time requested by laws in force. Items which are perishable may be disposed of earlier.


All fields marked with an asterisk (*) are necessary to be able to be contacted:

  Name and Surname*
  Date of loss *
  Ora e Linea/Itinerary traveled*

Information according to D. Lgs. n. 196/2003

N.d.T. [Please be informed that this is only a courtesy translation - for any mistake or possible imprecise sentences, the Italian version is the official one.]

Dear Customer, in compliance with the duty to inform set forth under art. 13 of the D. Lgs. dated 30 June 2003, n. 196 of Italian Law, our company (or its entitled persons) hereby declares that:

* data contents: the processing concerns personal data voluntarily provided with the request / report / complaint formulated;

*purpose of processing:: the processing is designed to answer the request / report / complaint. 

* processing methods:: the data processing is to be carried out with or without the aid of electronic systems and all actions can be operated according to art. 4, paragraph 1, lett. a) of the present Decree; the processing is done by taking appropriate measures to protect security and confidentiality;

* mandatory or voluntary transfer: the transfer of such data is thus necessary for the execution of your request.

* consequences of a refusal:: it will be impossible to answer your request upon the refusal to provide your data;

* scope of communication and data dissemination: personal data relating to the above-mentioned treatment may be disclosed to other parties as responsible for carrying out additional support activities concerning controls of the request / report / complaint formulated / or; the data will not be in any way subject to disclosure;

* rights: the person concerned by the above-mentioned treatment is entitled to exercise the rights under Art. 7 of the Decree in question;

* owner: owner of treatment is Sadem SpA;

* Responsible: for the data treatment, the Officer designated, pursuant to article 29 of the above-mentioned Decree, is the Administration Manager; thus administrative and dispatchers officers, in charge of the treatment too, could come across your data.

I accept the terms of the information
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